Cancellation Policy 

At Omyshop, managed by Cleverbyte Enterprises Private Limited, we strive to ensure a seamless and satisfying shopping journey. Throughout this policy, the terms “we,” “our,” and “us” represent Cleverbyte Enterprises Private Limited, while “you,” “your,” and “user” refer to our valued customers. We recognize that situations may arise where you need to cancel your order. This policy outlines the process and conditions applicable to order cancellations.

Cancellation Prior to Dispatch

You may cancel your order within 24 hours of placement or before it has been shipped, whichever happens first.

To initiate a cancellation:

• Contact our customer support team via email.
• Eligible cancellations will receive a full refund to the original payment method within 5–7 business days.

Orders That Have Been Dispatched

Once your order has been shipped, cancellation requests cannot be processed.

However:

• You can still return the product after delivery by following our Return & Refund Policy.

Order Modifications

After an order is placed, changes to products or delivery addresses cannot be made.

If you need to modify your order:

• Cancel the existing order (if it meets cancellation eligibility).
• Place a new order with the correct details.

Contact Information for Cancellations

For any questions or requests regarding order cancellations, please reach out to our support team at: cleverbyteenterprises01@gmail.com