REFUNDS AND RETURNS

At Omyshop, run by Cleverbyte Enterprises Private Limited, we’re committed to making your shopping experience seamless and enjoyable. In this policy, “we,” “us,” and “our” refer to Cleverbyte Enterprises Private Limited, and “you” or “your” refers to you, our valued customer. By shopping with us, you agree to the terms outlined below regarding returns and refunds. 

Who Can Return Items 

We want you to love what you buy! To be eligible for a return: 
 

• Items must be unused, unwashed, and in their original condition. 
• All tags, labels, and packaging must be intact. 
• Worn, altered, or cleaned items cannot be returned. 
• Return requests must be submitted within 48 hours of delivery. 
• Items not meeting these conditions may not be accepted. 

How to Return an Item 

Step 1: Submit a Request 

Email us your return request with your Order ID and reason for return at cleverbyteenterprises01@gmail.com. 
 

Step 2: Share Supporting Photos 

If your item is damaged, defective, or incorrect, attach clear photos to help us process your request quickly. 
 

Step 3: Follow Return Instructions 

Once approved, we’ll send you instructions for returning the item safely. 
 

We reserve the right to refuse returns that don’t follow these guidelines. 

Refund Process & Timeline 

After receiving your returned item, our team will inspect it. You’ll be notified if your refund is approved or rejected. Approved refunds will be credited to your original payment method within 5–7 business days, and you’ll receive a confirmation email once processed. 

Partial Refunds 

If an item partially meets the return requirements (e.g., minor damage or missing packaging), we may issue a partial refund at our discretion. 

Damaged, Defective, or Wrong Items 

Received a damaged, defective, or incorrect product? Contact us within 48 hours of delivery and share photos or videos. We’ll make it right as quickly as possible. 

Need Help? 

Questions or concerns? Our friendly customer support team is ready to assist you at cleverbyteenterprises01@gmail.com. 
 

Thank you for choosing Omyshop. We value your trust and are committed to making your shopping experience exceptional.